Zarafa 7.0 integrado na nova versão do #Zentyal 2.2 http://t.co/OxrEIDLY
The Best Open Source Email & Collaboration Software
Zarafa has a professional support service which offers different support packages from online support to 24x7 telephone support.
For all customers using the commercial Zarafa packages there are the following support packages:
|Annual License Amount||< 2500 euro||> 2500 -
< 15000 euro
|> 15000 euro|
Forum, wiki, documentation
|Support portal / email support||Yes||Yes||Yes|
|Phone support (business hours)
|Crisis phone support||Business hours||Business hours||24 x 7**|
|Nr of support blocks||2||10||unlimited|
Business hours are defined as 9:00h - 17:00h (GMT+1).
*Zarafa partners have a variety of support offerings for customers. Most Zarafa (end)customers have decided to authorize partners to be the contact for this Zarafa support.1
**Not included per default. Enterprise customers can purchase 24 x 7 SLA's.
Additional support blocks can be purchased via following schema:
Please contact firstname.lastname@example.org to order.